Always Check Your Tickets Carefully

Whether ordering in person, by phone, mail or the Internet, please check the event, time and date. Call the Box Office 586.286.2222 as soon as possible if there is a discrepancy.

Cameras

The camera policy will vary from show to show. While Macomb Center does not have a policy prohibiting cameras, many artists do. When an artist requests a “no camera” policy, our staff is required to politely enforce this on behalf of the artist. When in doubt, call the Box Office at 586.286.2222 prior to the performance or ask the house manager on the evening of the event.

Cancellations

Programs, dates and performance times are subject to change.

Children

Unless designated as family programming, no children under four will be admitted. At ALL programs, all guests – regardless of age – must have a ticket.

Concessions

Snacks and beverages are available at most performances. However, coffee and pop must be consumed in the lobby.

Discounts

Senior citizen status is considered to be 55 years of age or older.

Substantially discounted RUSH tickets are offered to all students, Macomb College Staff and Faculty 90 minutes prior to most performances. RUSH tickets are subject to availability and can be purchased IN PERSON ONLY at the Macomb Center Box Office. Groups of 20 or more receive an additional discount for most performances when tickets are purchased through the Group Sales Office. Call 586.226.4759 for details.

Electronic Recording Equipment

The use of video or sound recording devices are prohibited.

Emergencies

In an emergency, to reach someone at a performance, please call Macomb Department of Public Safety at 586.286.2123.

Gift Certificates

Gift Certificates in all amounts are available through the Box Office.

Late Seating

Patrons arriving late may be asked to wait in the lobby until they can be seated at an appropriate time in the performance. A television monitor of the performance is available on the main floor at the Aisle Two entrance.

Lost and Found

Lost and found items will be stored at the Box Office until the first business day following the event. After that time, items will be at the Macomb Department of Public Safety at 586.286.2123.

Lost Tickets

Call the Box Office at 586.286.2222. Your purchase will be verified and duplicates will be issued.

Objectionable Persons

Macomb Center reserves the right to eject patrons who are disruptive or disorderly.

Personal Responsibility Statement – The Macomb Center prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to, or be appropriate for, every person or for all ages. Therefore, patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

Restrooms

Restrooms are located in the main hallway and through the Art Gallery.

Smoking

Smoking is only permitted on the patio and at the front entrance promenade.

Special Needs

Macomb Center strives to meet special needs of patrons, including wheelchair and visually impaired seating, large print programs, sign language, barrier free parking and assisted listening devices. For more information about accessibility, contact 586.286.2222 at least two weeks prior to the event.

Ticket Policy

NO REFUNDS / LIMITED EXCHANGES

Ticket Processing Fees – A handling fee of $3.00 per order is charged when purchased through the Macomb Center Box Office in person or via the phone, fax, or mail.

Theatre Opening

It is our policy to open the House a half hour before curtain time. Late rehearsals, sound/light checks or other problems may delay opening.